Sharon Olson

Sharon Olson is the Director of Operations at Wain Capital, where she oversees everything from processing and application support to CRM management, lead flow, reporting, and overall business administration. With a strong background in operations management across industries such as telecommunications and healthcare, Sharon brings unmatched attention to detail, organizational leadership, and a passion for client service.

Sharon’s career is built on the belief that customer satisfaction is the foundation of every successful business. She is known for her ability to streamline systems, enhance team efficiency, and guide businesses beyond their initial vision. At Wain Capital, she plays an integral role in ensuring that every client interaction is seamless and that the team has the operational support needed to deliver fast, accurate, and personalized mortgage solutions.

Her problem-solving skills were honed early on in a call center, where she specialized in handling escalated customer issues. With a calm, empathetic approach and a solutions-driven mindset, Sharon quickly developed a reputation for turning challenges into positive outcomes. Today, she continues to apply that same level of care and determination to every client and partner relationship.

“I love being in a role that allows me to provide such an important service. I take pride in being resourceful and willing to exhaust every avenue to ensure our clients and partners are taken care of.”

Originally from South Carolina, Sharon grew up in Atlanta before moving to Arizona with her husband, where they are raising their three children. A devoted mom, she is actively involved in her kids’ activities and often volunteers with youth football — whether lending a hand with administration or serving as a field marshal on game days.

Sharon Olson

Sharon@WainCapital.com

480-336-3737